Service Now Solution Architect

Date: 22 oct. 2021

Lieu: Luxembourg, Luxembourg, Luxembourg, Luxembourg

Entreprise: POST Luxembourg


As the leading national provider of postal and telecommunications services also offering postal financial services, POST Group Luxembourg is a key actor of the Luxembourgish economy.


Within POST Telecom S.A., the Delivery support service provides support for our key corporate customers : project management for the implementation of new tailored-made corporate services, quality management for the implementation of our approach of IT service management through processes, administration delivery & Service Delivery Management.

In order to strengthen our team, we are currently looking for an experienced Service Now Solution Architect  (m/f)     


Your missions

  • Ensure consistency of solutions implemented in ServiceNow and its environment
  • Ensure consistency of information published
  • Be in charge of implementation projects and change requests
  • Design solutions and write specifications
  • Maintain and ensure technical documentation up-to-date
  • Ensure proper use of the system and actively participate in testing phase

Your profile

  • Master’s Degree (Bac + 5) in Computer Science with at least 3-4 years of proven experience in a similar role, ideally in designing, building and implementing technical architectures
  • Have ideally knowledge in development, especially in Javascript and API JSON/REST
  • Benefit from a deep understanding of the Service Now suite and in CMBD
  • Ideally, hold an « ITIL Foundation V3/V4 » certification
  • Have strong interpersonal skills and be able to work autonomously and in team
  • Be recognized for writing, analytical and project management skills
  • Be a customer and solution focused professional with strong communication skills in English. French will be a strong advantage

Work location and schedule

The work place is based at Luxembourg-Cloche d’Or. You will work under flextime but you have to adjust your schedule and work location to business requirements.


Willing to take up a new challenge in a multicultural and dynamic company that invests in the development and well-being of its employees?

Join us and click on “Postuler”.

You will be required to provide a certified copy of your diploma and of a copy of your criminal record extract during the recruitment process.

POST Luxembourg values diversity and is committed to the principles of equal employment opportunity.