Agent de guichet

Date: 26 avr. 2022

Lieu: Luxembourg, Luxembourg

Entreprise: POST Luxembourg


A major player in the telecoms, postal and financial sectors, the POST Luxembourg group is a key pillar of the Luxembourg economy. Through its business line POST Finance, the company offers payment services via current accounts, money transfers and bank cards to a wide range of private customers, companies and associations.


Since 1911, POST Finance has been the bank for everyone and we want to keep it this way. We take pride in facilitating the social inclusion in the financial landscape. We are committed to providing access to safe and easy-to-use payment services for all. We are also committed to offering our services in a socially and environmentally responsible way through simple and transparent pricing and a more sustainable, ethical and social investment policy.


As part of our active participation in the one-stop shop for Ukrainian refugees, we are looking to strengthen our team and are currently looking for a:


Counter Agent - 6 month fixed-term contract (m/f)

Your missions

  • Provide a support to POST Finance at the one-stop shop for Ukrainian refugees
  • Assist refugees and provide solutions quickly
  • Provide administrative support in the customer onboarding process
  • Translate and facilitate the communication between the Ukrainian refugees and our staff members
  • Propose simple, clear and efficient solutions in line with POST values

Your profile

  • Have a commercial or administrative diploma or an equivalent work experience
  • Dispose of a first experience in customer service is considered as an advantage
  • Be flexible, willing to work a varied schedule
  • Enjoy customer contact, have a sense of responsibility and excellent interpersonal skills
  • Demonstrate open-mindedness, integrity and professional discretion
  • Be fluent in Ukrainian AND English. Any other language(s), especially French or German, will be considered as an asset


Willing to join a multicultural and dynamic company which invests in people development and well-being?

Then this is your chance to join us by clicking on “Postuler


POST Luxembourg values diversity and is committed to the principles of equal employment opportunity.