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Partnerships Manager

Date: 24 janv. 2022

Lieu: Luxembourg, Luxembourg, Luxembourg, Luxembourg

Entreprise: POST Luxembourg

As the leading national provider of postal and telecommunications services also offering postal financial services, POST Group Luxembourg is a key actor of the Luxembourgish economy.

 

POST Luxembourg plays a key role in the provision of national parcel services with its parcel division.

The focus is to keep path with the growing eCommerce market as well as to strengthen POST Luxembourg’s position in Luxembourg. The service includes the management of all daily activities such as Inbound, Intra Company Logistics, Sorting, Outbound, Customer Service and Product Development.

 

For our “Opérations Distribution & Tri Colis” team, we are currently looking for an experienced:

 

Partnerships Manager (m/f)

 

Vos missions

  • Be the main point of contact and develop a relationship of trust with the customer to ensure customer satisfaction and thus promote the maintenance of existing contracts;
  • Gain a thorough understanding of customer’s key needs and requirements;
  • Ensure the development of POST Courier's turnover by detecting new opportunities with customers (promotion of new products/solutions);
  • Resolve customers' complaints in an effective and respectful way;
  • Prepare regular reports of progress and forecasts;
  • Keep abreast with industry and market trends and best practices in order to propose continuous improvement projects.

Votre profil

  • You hold a Bachelor’s degree in logistics and/sales or related field;
  • You benefit from, at least, 5 years of relevant professional experience in sales and customer service, acquired in the logistics and/or industrial sector;
  • You feel comfortable with logistics process;  
  • You are recognized for having the ability to build relationships with professionals at all levels of the organization;
  • You show communication and interpersonal skills along with outstanding negotiation skills;
  • You demonstrate excellent time and project management skills with solution-oriented spirit;
  • You have a solid experience with CRM software and MS Office (particularly MS Excel);
  • You have strong verbal and written communication skills in English and French (German or Luxemburgish is an advantage).

Interested?

Willing to join a multicultural and dynamic company which invests in people development and well-being?

Then this is your chance to join us by clicking on “Postuler”.

A certified copy of your diploma as well as a recent extract from your criminal record will be required as part of the recruitment process.

 

Important information:
Following the recent amendments to the amended law of July 17, 2020 law on pandemic measures Covid 19, POST is subject to various obligations including the "CovidCheck regime" (3G regime) which applies within POST as of January 15, 2022.
A CovidCheck will be conducted upon your arrival at our offices to conduct interviews.

 

POST Luxembourg values diversity and is committed to the principles of equal employment opportunity.